Disturbinginteresting, but disturbing. An intriguing look into the life of Jacob, a young man that works at a 411 call centre, whom seems a bit quirky in the beginning, but then decides to take matters into his own hands by asking Emily, a fellow co worker, out on a date Once Jacob and Emily get to know each other, Emily decides that the relationship isn t working for her , and tells Jacob that it s over Upset by this turn of events, Jacob switches his work shift from day to night, going through the motions of sporadic phone calls An intriguing look into the life of Jacob, a young man that works at a 411 call centre, whom seems a bit quirky in the beginning, but then decides to take matters into his own hands by asking Emily, a fellow co worker, out on a date Once Jacob and Emily get to know each other, Emily decides that the relationship isn t working for her , and tells Jacob that it s over Upset by this turn of events, Jacob switches his work shift from day to night, going through the motions of sporadic phone calls from certain individuals that make him rethink his meagre existence Once Jacob goes off the rails, he begins recording individual phone calls, even placing a recording at Emily s home Throughout this story, Jacob details the horrors of dealing with the same types of customers on a daily basis, and how this affects his lifestyle, as he learns his company is shutting down operations and moving overseas In the end, Jacob has become a completely different person, relaying his experience at the call centre by deciding to travel to such destinations as Auschwitz, and desiring to see Nagasaki I enjoyed reading how Ray described in detail Jacob s demise, from being a quiet young man, wanting to find a job to keep himself entertained, to a disturbed individual, whom gets a thrill from recording voices Ray does a fine job of leading us readers into believing that Jacob has become one of them , a human that exists solely for the purpose of non existence Through Jacob s experiences, we are shown a side of human beings that we often turn a blind eye to, wanting to only see the good despite the hatred that often exists within humanity A fine work that makes us think twice about how others are perceived I read this story about a year ago and loved it Here s my review from back then.A truly excellent story were a man called Jacob finds himself in a god awful job, surrounded by equally awful and disgusting people, as his old dull life, and his very own ethics slip slowly away from him.This modern day psychological horror story was a joy to read as the author delves into a single man s rotten lifestyle that has been forced upon him by the modern world as he discovers a technique to vent his I read this story about a year ago and loved it Here s my review from back then.A truly excellent story were a man called Jacob finds himself in a god awful job, surrounded by equally awful and disgusting people, as his old dull life, and his very own ethics slip slowly away from him.This modern day psychological horror story was a joy to read as the author delves into a single man s rotten lifestyle that has been forced upon him by the modern world as he discovers a technique to vent his revenge on the people he hates which is mainly everybody , becoming a tyrannical monster in the process Not the type of tyrannical monster that destroys civilisations by stomping on them or tearing them down in a Godzilla kind of way The monster he becomes, and the power that he creates, is a muchfrightening and terrible thing I like this short story There used to be a time when people calledfor information But on the other side of that dial tone there may be a place of madness A tale of revenge and the secret power of media Be careful out there, one never knows what kind of hidden messages are leaking through the frequency Jacob was a simpleoperator back in the day, when that was a thing A bit anxious, a bit awkward, but not dangerous Yet when his love is spurned he decides to take matters into his own hands and discovers he has the power to change the world Its time for revenge The secret underworld ofoperators will be revealed Note the references of William S Burroughs and the cutup technology, albeit in audio format Disturbing, cynical, well researched, and maybe some mindless shock value The point is, get ready to learn about untold depths of thescene Telephone service jobs, don t you miss them